
FAQs
Wondering about our policy, brands, and products when buying in bulk from Lacaco?
We’ve got the answers you’ve been looking for!
ℹ️ General Information
1. What do you specialize in?
Lacaco is a trusted health and beauty wholesale distributor, supplying, retailers and wholesalers with authentic and high-demand products.
2. Do you offer retail sales, or only wholesale?
We focus exclusively on health and beauty product wholesale. Our services are tailored for businesses looking to buy in bulk.
3. Is a business license required to purchase from a health and beauty wholesale supplier like LACA Corp?
Yes, to access wholesale pricing, we typically require a valid business license or reseller permit.
3. Is a business license required to purchase from a health and beauty wholesale supplier like LACA Corp?
Yes, to access wholesale pricing, we typically require a valid business license or reseller permit.
📦 Ordering & Policies
1. Can I place a wholesale order directly on your website?
While we do not offer direct online purchasing through a website or shopping cart, we are fully equipped to serve customers remotely. All orders and transactions are handled through personalized communication and completed securely via bank wire transfer. This approach allows us to provide tailored service and maintain strong, trust-based relationships with our clients.
2. What is the minimum order quantity (MOQ) ?
Our MOQ varies by brand and is provided in our order form. We keep it flexible to accommodate businesses of all sizes in the health and beauty wholesale space.
3. Do you offer product samples before committing to a bulk order?
We do not offer free samples, as we primarily serve wholesale customers who are already familiar with the products they need. Our focus is on providing competitive pricing and reliable service to businesses looking for trusted suppliers rather than product trials.
4. Are there discounts available for large volume orders?
Yes, we offer tiered pricing and discounts for high-volume wholesale purchases.
5. How can I register for a wholesale account to access health and beauty products?
Just click “Subscribe Us” and submit your business information and we ‘ll contact you later via email
🚚 Payment & Shipping
1. What payment options are available for wholesale beauty product orders?
We accept bank wire transfers for approved health and beauty wholesale buyers.
2. How long does it take to fulfill a typical wholesale order?
Lead time may vary based on several factors, including order volume, product type, market demand, and broader economic conditions. We are committed to keeping our customers well-informed and will provide accurate lead time estimates prior to order placement.
3. Do you offer shipping ?
Yes, we ship within the U.S. For international wholesale buyers, we recommend that they manage their own logistics, as they are typically more familiar with the import requirements and procedures in their respective countries.
4. Do you offer warehouse and storage services?
Yes we provide customized packing and warehouse service according to your need. We can keep your goods in our warehouse (2 weeks free of charge) so you can consolidate your orders.
5. How are shipping costs calculated for wholesale customers?
Shipping fees are determined by order size, weight, destination, and chosen shipping method. A detailed quote will be provided upon request.
🛍️ Products & Brands
1. Can I request a product not listed on your wholesale website?
Yes, we’re happy to source requested items to support your health and beauty products needs.
2. Are you selling authentic products?
We only work directly with the brands/manufacturers, authorized distributors, and trusted trading partners that we have been doing business for several years.
📞 Returns & Support
1. What is your return policy for wholesale orders?
All sales are final, and we do not accept returns. Customers are welcome to inspect the goods at our warehouse prior to arranging pickup.
2. What should I do if I receive damaged or missing items in my wholesale beauty order?
Please notify our team immediately with detailed missing/damage product report, photos or videos, and your order number. We’ll assist with your issue resolution.
3. How can I contact customer support for wholesale inquiries?
You can reach our customer support team via email, phone, or the contact form on our site.
